There are a lot of factors to consider when choosing the right MSP. Your technology is important, and it can’t be trusted with just anyone. First, you need to understand what exactly managed IT services are and what services your chosen MSP can provide you. Then, there are certain questions you should consider when evaluating the quality of your chosen IT provider. Next, make sure that they will make the transition as smooth as possible so that it doesn’t disrupt business. And lastly, your chosen MSP should be a partner in your success, staying with you rather than just supplying you with services, then leaving.
Understanding Managed IT Services and What They Cover
This is the first step in choosing the right MSP. What services do you need? What services do they offer? Do you need email hosting? Customer relationship management (CRM) applications? Cloud, storage, backup and recovery options? Network monitoring? Make sure you’ll get what you’re looking for.
MSP Questions to Consider
The quality of the MSP that you choose is equally as important. Are they up to date on the industry standards and best practices? Are they experienced? Do they have a good reputation? Are they certified in the specific solutions and services you’re interested in? Are they familiar/experienced in your vertical and size? And, most importantly, do you feel like you can trust them?
Will your chosen MSP take the time to really understand your company? Will it analyze how your operations currently work so that when they transition them to their managed services, the switch over is smooth and won’t disrupt business? This is very important. Managed IT services aren’t here to complicate your life – they’re here to do the exact opposite. At Dynamic Strategies, we’ll take the time to review your company first so that we can design the best services for you, and so that implementation goes as smoothly as possible.
Will This MSP Be Your Partner?
Your chosen MSP shouldn’t only be interested in providing you with services and then leaving. They should have a true interest in your success, believing the thought that when you succeed, they succeed. At Dynamic Strategies, this is what we believe. We will continue to monitor your system, check in with you, and keep you updated on the latest IT updates and gadgets. We’re more than your services providers – we’re your partners.